Frequently Asked Questions
Everything you need to know about ESR products and services.
What is the standard shipping timeframe?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location, while expedited options are available at checkout.
What is your return policy for electronics?
We offer a 30-day money-back guarantee on all ESR products. Items must be returned in their original packaging and in like-new condition to qualify for a full refund.
Do ESR products come with a warranty?
Yes, all our electronic accessories come with a 12-month limited warranty. You can also register your product on our website to extend your warranty coverage for an additional 6 months.
Are ESR screen protectors and cases compatible with wireless charging?
Absolutely. Our cases are designed to be thin yet protective, ensuring full compatibility with Qi-certified wireless chargers and MagSafe accessories.
How can I track my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.